Kate Smith
Executive Director, Occupier Consulting, UK at CBRE
Today I am a leader in the CBRE Occupier Consulting Team in the UK. A passionate team of 200+ Architects, Psychologists, Portfolio Strategy, Occupancy Management, Supply Chain Optimisation, Retail Analytics, Workplace Strategy, HR and Change Management professionals. Our work can be a single project or a global programme, developing a new strategy or evolving an existing one, creating a transformative experience or deriving greater intelligence from data. A futurist and regular industry speaker on inclusive design and the future of work, I am also an active Mentor, Co-Chair of CBRE Women’s Network and Exec Sponsor of our Next Gen Talent (Apprentices & Grads) & Balance Women’s Leadership Programmes.
Prior to that in CBRE Solutions & Product Development, I created transformational solutions for new and existing clients. In addition to leading complex global IFM pursuits, I led a team of property subject matter experts, hosted specialist networks and developed new products and services.
At Cisco I was the EMEA Alliance Director delivering FM services to HQ, sales showcase, office, R&D, innovation and data centre portfolio spanning 60 countries, leading a team of 3,000. I designed and delivered Customer Experience, Wellness and Stakeholder Relationship Management programmes, optimising efficiency, effectiveness and experience. Industry speaker on innovation and partnership.
Within the JCI Industrial Market I was the EMEA Alliance Director for the Johnson Controls Account, mobilising and operating facilities services to EMEA manufacturing plants, offices and data centres.
At Barclays I was the JCI UK Operations Director, delivering full FM services across the UK Corporate (incl. Global HQ) & Retail (1,600 branches) estates, with a team of 3,000. Recognised by FM World as a ‘Rising Star of Facilities Management 2012’.
After studying Government at the LSE, I started my career at the BBC, including as Customer Service Director with 2,000 team members providing FM services across the UK estate. Featured in Jan 2010 FMX Magazine as one of the top ‘forty under 40’ individuals in the FM industry.